Book Online - Victoria Villa Bed and Breakfast
Booking Terms
Please note that payment with a CREDIT card will incur a surcharge of £1.00 per person per night.
If you wish to pay by cash or debit card on arrival then please make a note in the 'Special Requests' otherwise the credit card will be charged for payment of the reservation within the 48 hour cancellation period/date of arrival.
Changes and cancellations to bookings made up to 3 days before the arrival date/time are without charge. Thereafter a deposit may be charged. The total value of the booking will be charged if changes/cancellations are made with less than 48 hours notice from the date (not arrival time) of the reservation.
Please note that the reservation of SINGLE occupancy in a DOUBLE, TWIN or KING size is not guaranteed, if a single room becomes available for the dates booked then your room type could be amended. The only way to guarantee these rooms is by paying the full 2 person occupancy rate.
Once the reservation is made the card will only be charged within the limits of the cancellation policy - 48 hours before the booking date - therefore there will not be any necessity for refunds if cancellation is given more than 48 hours before the date of the booking.
IF A GROUND FLOOR ROOM IS REQUIRED DUE TO LIMITED MOBILITY PLEASE ENSURE WE ARE MADE AWARE OF THIS FACT.
TERMS & CONDITIONS - (Please read):
CHECK-IN TIMES:
MONDAY TO THURSDAY: 1.00 P.M. TO 9.00P.M.
FRIDAY TO SUNDAYS & BANK HOLIDAYS: 1.00 P.M. TO 7.00 P.M.
CHECK-OUT ON DAY OF DEPARTURE IS BY 10.00 A.M.
It is essential that an approximate arrival time is given on booking and any major time changes of an hour or more must be notified.
If you have not arrived by the latest check-in time on the relevant days you will be unable to gain access to the premises as the automated security gate will be closed and the contact telephone will be switched to an emergency number available only to those guests who are checked in. If you have not arrived before the gate is closed this will be treated as a no-show or cancellation and it will be dealt with as per our cancellation policy.
CANCELLATION POLICY:
If the room reservation is cancelled or the duration of the stay is curtailed LESS than 48 hours BEFORE THE DATE (not the time of arrival) of the booking, the appropriate nights will be charged in full. This will be deducted from your credit/debit card.
DAMAGES and BREAKAGES:
Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you do not report this. All costs will be charged to the card given at the time of the booking. Your credit / debit card will be charged for the damages and any nights that the room is rendered out of service due to the damage incurred.
SMOKING POLICY:
We are 100% NON SMOKING. Any one found smoking or suspicion of smoking will be ordered to leave without refund and your credit / debit card will be charged £100.00 for the extra cleaning of the room. . Any damages due to smoking will be dealt with as previously explained. If the room cannot be let due to the stagnant smell of cigarette smoke you will be charged for the number of nights the room is out of service.